Case Studies

Predictive Index
Right People
In the
Right Jobs
Effective
Leadership Team/
Coaching
Plan with Aligned
Recognition &
Rewards
  • Blood Centers of America, Inc.
    “Since CFS, the team has a new found confidence, and they prospecting more and closing new business more successfully than ever before.” Heather Marreel, Director of Recruitment
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  • Massage Envy
    “PI® can be used far more than just as a hiring tool. It identifies individual traits, but also gives you the entire scope of a person’s behavior, and a deeper understanding of how to motivate and impact their performance.”
    Susan Landgraf, Chief Learning Officer

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  • Greene King Pub
    "The SSAT helps in measuring the breadth of the knowledge of customer management, while PI® identified the behavioral profile and fit for the role. All of these tools enabled us to understand the strengths and gaps of each individual, while providing a comprehensive training program for our entire team." Joe Parks, Free Trade Sales Director
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  • Vanamatic Company
    "PI® has been an extremely valuable tool to help implement all of the changes necessary to become a world class manufacturer."
    Jeff Wiltsie, President, Vanamatic Company
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  • Ulbrich Stainless Steels & Special Metals
    “Our future success depends on
    utilizing the best tools available,
    and for our people, that tool is
    the Predictive Index®.”
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  • Benchmark Assisted Living
    “The Predictive Index® is absolutely part
    of the Benchmark culture. It’s part of
    our language. Everybody knows what
    it is and it’s a critical tool in how we
    manage our talent and how we grow
    people.” Jill Haselman, Senior VP of
    Organizational Development
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  • Erland Construction
    “As more talent becomes available it will
    be important for us to bring in the right
    people that will contribute to Erland’s
    long term success. The Predictive Index®
    will certainly play a role in that process.”
    Steve McDonald, President of Erland Construction
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  • First Nonprofit Insurance Company
    “The insight from the Predictive
    Index® provided a non-judgmental
    understanding of the behavioral
    styles of these individuals and
    departments and a new found
    appreciation of their efforts.”
    Lena Suizzo, Director of Human Resources
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  • Meadowbrook Golf/Golf Ventures West
    “The SSAT is one of the greatest sales
    tools you can have if you are a sales
    manager, VP of Sales or a GM. It
    identifies a person’s basic selling skills
    and the specific areas for improvement.”
    Mike Eastwood, President of GVW
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  • Lewis & Clark Bank
    “Understanding and utilizing the behavioral profile results of PI® not only changes the way you recruit and manage human capital, it fundamentally changes the way you approach organizational development in general. I don’t believe we could have brought the bank as effectively from concept to reality and from $12.5 million to $75 million in assets without the insight from the Predictive Index®.”
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  • The Rainsoft Company
    “I can’t imagine running our company-owned dealerships without the Predictive Index®. The results we have enjoyed would not have been possible.”
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  • LexisNexis
    "The team communicates more effectively resulting in higher morale throughout the organization. I know PI® is a key part of our success.”



  • Citizens Business Bank
    “We have been using the Predictive Index® for almost 15 years. We believe it is a very important tool for attracting and retaining superior people who reflect our core values and will deliver superior performance. ”
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  • Security State Bank
    “We are in such a great position today. It’s all about the people. Our morale is at its highest level ever. Our employees feel good about the bank and their positions within the bank. We would not be where we are without the Predictive Index®.”
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  • Logansport Community School System
    “PI® has allowed us to put together teams of people who can work together and create synergy. It has also allowed us to move or hire new personnel with an understanding of his or her motivations, drives, and needs."
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  • St Mary Medical Center
    “I have used behavioral assessments in various applications for almost thirty years and I have not found a more reliable, easier to use, workplace-friendly instrument with wider applications than the PI®.”
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  • WNS Global Services
    There was not a single case where PI® did not accurately describe each individual’s workplace behavior.

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  • Bank of the Sierra
    “The Predictive Index® is a confidence builder. Relying on your experience and intuition is not enough. PI® gives you an insight that you cannot get any other way. It gives you something tangible.”
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  • American River HealthPro Credit Union
    “Everyone on our team trusts the value of PI®. We really did not have that before. And the difference is amazing.”
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  • Clifton Gunderson LLP
    "The Predictive Index® allowed Clifton Gunderson to integrate the two firms as quickly as possible, resulting in a culture of open communication, high trust and highest morale. This in turn results in a high performance team that we will retain."
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  • Keyes Motors
    "Success in the auto industry all comes down to people. People are what separate one dealer from the next. Before you can have the right inventory, the right advertisement, the right systems and procedures, you have to get the people who can do the job and do it together. Retaining these people is critical to the organization’s success.”
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  • Earnhardt Motor Group
    The Earnhardt Motor Group based in Arizona sells more vehicles per dealership than any other in the country. Retaining the right employees has allowed Earnhardt Motors to achieve a consistently high level of customer satisfaction resulting in increased volume and profits.
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  • La-Z-Boy
    To achieve its goal of building long-term, repeat-buyer relationships,
    La-Z-Boy knew it needed to establish a productive sales force with a long term commitment.
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  • Johnsonville Sausage
    Johnsonville needed to find a way to manage their tremendous growth and build leadership from within. PI® provided the roadmap.
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  • TexasBank
    TexasBank, a full service community bank experienced dramatic branch growth and expansion of its geographic coverage. They knew that they needed to be confident they had the right people in the right positions, working in productive and supportive teams with clear goals.
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  • New City Mortgage
    New City Mortgage is a young, small brokerage firm. When it came time to add a key employee, they relied on the insight provided by the Predictive Index® to ensure a strong job fit.
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  • South Carolina Federal Credit Union
    Though SCFCU is an industry leader, with name recognition throughout the region, it’s not relying on size alone to remain successful.
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  • Shawmut Design and Construction
    “Since the time we began using PI®, our sales and our employees have grown by 800%. PI has been a part of our success.”
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  • Insight Enterprises, Inc.
    “…we believe that PI® is an anchor point to our success.”
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  • Persona Inc.
    In order to accelerate the company’s growth, the president of Persona knew that “People make all the difference.”
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  • Benco Dental
    “Our turnover rates have declined by 18%, saving the company over a half a million dollars in the costs of hiring, wages and productivity.”
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  • National Nail
    "PI® gives you the comfort that you have selected the right person for the job."
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  • Marsh Automotive
    “Our customer service ratings jumped 15%; and over 50% of our customers returned to buy another vehicle from us.”
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  • Lumbermen's
    “Thanks to good management and PI®, our sales have doubled and our turnover is less than the industry average at 3%.”
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